Customer Service Representatives (Japanese / Korean Speaking, 5 Days):

Full Time
Hong Kong
Posted 5 months ago

A well-known international retail company is looking for Customer Service Representatives (Japanese / Korean Speaking):

Responsibilities:

  • Handle live chat, customer calls and helpdesk support on our daily deals
  • Follow up customer requests and/or technical support cases
  • Provide assistance to help customers resolve problems encountered
  • Escalate technical issues to application support for additional troubleshooting
  • Monitor Service Level Agreement metrics according to customer agreements and internal regulation

Requirements:

  • Graduates in IT related discipline
  • 1 year of working experience; fresh graduates are welcome
  • Fluent in spoken English and Japanese / Korean
  • Proactive, Patient, service-oriented and possess good communication
  • Ability to multi-task in a fast-paced environment
  • Team player, with effective communication and interpersonal skills
  • 5-day work (09:00 – 18:00)

If you are interested, please submit your CV with current & expected salary to HK Montage [via Apply Now]

For more information, please contact Mr. Tam at 8192 9293.

Whatsapp: https://wa.me/85266104010

Website: https://montage.com.hk/

Linkedin: https://www.linkedin.com/company/hk-montage-recruitment/

All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Job Features

Job CategoryInformation Technology
Job LevelEntry
Job IndustryIT

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