Full Time
Posted 5 years ago

With the expansion of the area of business, a creator of an award winning, industry leading cloud platform that specialized in supply chain management for many fortune 500 companies around the world is looking for the following position:

Customer Service Representative


  • Handle live chat, customer calls and helpdesk support on our daily deals
  • Follow up customer requests and/or technical support cases
  • Provide assistance to help customers resolve problems encountered
  • Escalate technical issues to application support for additional troubleshooting
  • Monitor SLA metrics according to customer agreements and internal regulation


  • Graduates in IT related discipline
  • 1 year of working experience; fresh graduates are welcome
  • Fluent in spoken and written English and Mandarin
  • Proactive, Patient, service-oriented and possess good communication
  • Ability to multi-task in a fast-paced environment
  • Team player, with effective communication and interpersonal skills
  • Able to work on a 5-day roster with non-overnight shift duties applied


CV Submission

Job Features

Job CategoryInformation Technology
Job LevelJunior
Job IndustryInformation Technology

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